This is a quote from the book "The Gentleperson's Guide To Forum Spies" by Cryptome.org
...tright rage and indignation one moment, ho-hum the next, and more anger later -- an emotional yo-yo.

With respect to being thick-skinned, no amount of criticism will deter them from
doing their job, and they will generally continue their old disinfo patterns without any adjustments to criticisms of how obvious it is that they play that game -- where a more rational individ ual who truly cares what others think might seek to improve their communications style, substance, and so forth, or simply give up.

7) Inconsistent. There is also a tendency to make...
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